FAQ

LC Privacy Glass is user-controlled with the use of a simple wall switch, mobile device, or with voice commands using Alexa or Google Home. When switched ON, glass is Transparent — when switched OFF, glass is Private.

The glass is transparent when the power is ON. The operation cannot be reversed.

In its transparent state, switchable smart glass never reaches 100% clarity. There is always a certain amount of “haze” or cloudiness when in the “On” state. This varies by manufacturer, manufacturing processes and materials, and can be minimized by the lighting conditions and environment it is viewed in. (See document below "How to Minimize and Control Haze") Samples of our LC Privacy Glass are readily available and should be reviewed prior to purchase.

LC Privacy Glass is available in most shapes and can be made using curved or bent glass.

Our maximum standard offering is 72” x 168”. For larger sizes, please contact us.

Yes, our switchable technology is also available as a self-adhesive retrofit film which can be applied to existing glass.

Yes, LC Privacy Film is a retrofit film that is installed on existing glass. There is no need for glass replacement.

Yes, it blocks 99% of damaging UV rays.

In most cases, installation can be provided for LC Privacy FILM. However, we do not install LC Privacy GLASS and installation should be done by a qualified glazier.

Yes. This is a very common application for LC Privacy Glass.

Yes, the electric consumption is less than 0.5 Watt/sq. ft.

LC Privacy Glass operates using 65 VAC which is provided by our step-down transformer.

Upon receipt of the completed purchase order, signed shop drawings, and deposit payment, lead times will usually run 6-8 weeks. This is a rule of thumb only, and lead time should be verified when order is placed.

Yes — Innovative Glass offers warranty coverage for both LC Privacy Glass and LC Privacy Film. Review the current warranty documents for full terms, or contact us if you need help finding the right one.

Yes. LC Privacy Glass can be installed in doors that slide, fold, or break away with no visible wires thanks to our patented PowerTrack™ power transfer systems. This unique functionality is available only at Innovative Glass and can be utilized in Commercial, Residential, and Healthcare environments. If you’re planning a custom door application, share your specs so we can provide you with a quote and confirm the best configuration for your project.

When power is lost, LC Privacy Glass returns to its private state.

Yes. LC Privacy Glass (eGlass™) can be controlled with a wall switch, mobile device, or voice commands, and can be seamlessly incorporated into any home A/V system, regardless of complexity. Send us your platform details, and we’ll confirm the best solution.

To prepare a quote, you should send your project dimensions, application type, quantity, glass construction, and any special requirements like curves, shapes, or hardware needed. Drawings are also very helpful if available. The more details you share, the faster and more accurate your quote will be.

Yes. For custom orders, we provide shop drawings so you can review dimensions, configurations, and project details before production. We offer this service to help you keep everything on track.

Our glass is low maintenance and easy to clean. Gentle cleaning is recommended using a soft cloth and mild, non-abrasive glass cleaner. Avoid harsh chemicals, razor blades, abrasive pads, and anything that could scratch the glass.

Yes. Samples are available upon request. That’s the best way to check the functionality and overall appearance for your project.

Yes — LC Privacy Glass is a great fit for bathrooms and shower enclosures. You get a clean modern look that provides total privacy privacy when you need it. For showers, share your dimensions and application details so we can help you find the right solution.

Yes. Our privacy glass is build-to-order and is engineered to integrate seamlessly into almost any partition system on the market. And with our patented PowerTrack™ power transfer systems, electronic components are never visible.

Yes, custom LC Privacy Glass (eGlass™) can be specified for skylights and other overhead applications. Innovative Glass offers versatile skylight solutions in virtually any configuration, opening or setting. We’ll help you choose the right construction for safety, performance, and the look you want.