Question 1

How do I control my LC Privacy Glass?

Accepted Answer

LC Privacy Glass is user-controlled with the use of a simple wall switch, mobile device, or with voice commands using Alexa or Google Home. When switched ON, glass is Transparent — when switched OFF, glass is Private.

Question 2

Is LC Privacy Glass transparent with the power ON or OFF? Can it be reversed?

Accepted Answer

The glass is transparent when the power is ON. The operation cannot be reversed.

Question 3

How clear is LC Privacy Glass when it’s switched on?

Accepted Answer

When you switch LC Privacy Glass on, you get a transparent view, but a small amount of haze is normal. It can vary by manufacturer, materials, and how the glass is viewed, and can be minimized by lighting and the surrounding environment. (See document below "How to Minimize and Control Haze")

Question 4

Does LC Privacy Glass come in shapes or curved configurations?

Accepted Answer

LC Privacy Glass is available in most shapes and can be made using curved or bent glass.

Question 5

What is the maximum glass size?

Accepted Answer

Our maximum standard offering is 72” x 168”. For larger sizes, please contact us.

Question 6

Is the LC Privacy Glass technology available as a film without the glass?

Accepted Answer

Yes, our switchable technology is also available as a self-adhesive retrofit film which can be applied to existing glass.

Question 7

Can I put LC Privacy Film on my existing windows?

Accepted Answer

Yes, LC Privacy Film is a retrofit film that is installed on existing glass. There is no need for glass replacement.

Question 8

Does LC Privacy Glass block UV rays?

Accepted Answer

Yes, it blocks 99% of damaging UV rays.

Question 9

Does Innovative Glass perform the installations?

Accepted Answer

In most cases, installation can be provided for LC Privacy FILM. However, we do not install LC Privacy GLASS and installation should be done by a qualified glazier.

Question 10

Can LC Privacy Glass be installed in a frameless butt-jointed application?

Accepted Answer

Yes. This is a very common application for LC Privacy Glass.

Question 11

Are LC Privacy Glass and LC Privacy Film energy efficient?

Accepted Answer

Yes, the electric consumption is less than 0.5 Watt/sq. ft.

Question 12

What is the operational voltage?

Accepted Answer

LC Privacy Glass operates using 65 VAC which is provided by our step-down transformer.

Question 13

What is the typical lead time?

Accepted Answer

Upon receipt of the completed purchase order, signed shop drawings, and deposit payment, lead times will usually run 6-8 weeks. This is a rule of thumb only, and lead time should be verified when order is placed.

Question 14

Do you offer warranty coverage for LC Privacy Glass and LC Privacy Film?

Accepted Answer

Yes — Innovative Glass offers warranty coverage for both LC Privacy Glass and LC Privacy Film. Review the current warranty documents for full terms, or contact us if you need help finding the right one.

Question 15

Can you use LC Privacy Glass in sliding, folding, or breakaway doors?

Accepted Answer

Yes. LC Privacy Glass can be installed in doors that slide, fold, or break away with no visible wires thanks to our patented PowerTrack™ power transfer systems. This unique functionality is available only at Innovative Glass and can be utilized in Commercial, Residential, and Healthcare environments.

If you’re planning a custom door application, share your specs so we  can provide you with a quote and confirm the best configuration for your project.

Question 16

What happens if the power goes out?

Accepted Answer

When power is lost, LC Privacy Glass returns to its private state.

Question 17

Can LC Privacy Glass work with smart home or building automation systems?

Accepted Answer

Yes. LC Privacy Glass (eGlass™) can be controlled with a wall switch, mobile device, or voice commands, and can be seamlessly incorporated into any home A/V system, regardless of complexity. Send us your platform details, and we’ll confirm the best solution.

Question 18

Do you work with projects across the U.S.?

Accepted Answer

Yes. We deliver our glass nationwide and work with architects, contractors, glaziers, and owners all across the country to coordinate the right custom solution for each project.

Question 19

Is LC Privacy Glass suitable for both new construction and retrofit projects?

Accepted Answer

LC Privacy Glass is used for new builds and renovations where glass is replaced. 
LC Privacy Film is our switchable retrofit privacy product that's used when you want to upgrade existing glass without a full replacement.

Question 20

What should you send to get an accurate quote?

Accepted Answer

To prepare a quote, you should send your project dimensions, application type, quantity, glass construction, and any special requirements like curves, shapes, or hardware needed. Drawings are also very helpful if available. The more details you share, the faster and more accurate your quote will be.

Question 21

Do you provide shop drawings for custom projects?

Accepted Answer

Yes. For custom orders, we provide shop drawings so you can review dimensions, configurations, and project details before production. We offer this service to help you keep everything on track.

Question 22

How should you clean and care for LC Privacy Glass?

Accepted Answer

Our glass is low maintenance and easy to clean. Gentle cleaning is recommended using a soft cloth and mild, non-abrasive glass cleaner. Avoid harsh chemicals, razor blades, abrasive pads, and anything that could scratch the glass.

Question 23

Can I get samples before placing an order?

Accepted Answer

Yes. Samples are available upon request. That’s the best way to check the functionality and overall appearance for your project.

Question 24

Can you use LC Privacy Glass in bathrooms and shower enclosures?

Accepted Answer

Yes — LC Privacy Glass is a great fit for bathrooms and shower enclosures. You get a clean modern look that provides total privacy privacy when you need it. For showers, share your dimensions and application details so we can help you find the right solution.

Question 25

Can LC Privacy Glass be used in demountable partition systems?

Accepted Answer

Yes. Our privacy glass is build-to-order and is engineered to integrate seamlessly into almost any partition system on the market. And with our patented PowerTrack™ power transfer systems, electronic components are never visible.

Question 26

Can LC Privacy Glass be used in skylights and other overhead applications?

Accepted Answer

Yes, custom LC Privacy Glass (eGlass™) can be specified for skylights and other overhead applications. Innovative Glass offers versatile skylight solutions in virtually any configuration, opening or setting. We’ll help you choose the right construction for safety, performance, and the look you want.

Question 27

Can LC Privacy Glass be used in healthcare spaces?

Accepted Answer

Yes. It’s a strong fit for healthcare settings where you need privacy on demand. Hospital doors, walls, and partitions deliver game-changing advantages, including extreme infection control (unlike hospital curtains) along with complete visual and enhanced audible privacy. It’s commonly used in patient rooms, exam rooms, consultation areas, ORs, ERs, and ICUs.

Question 28

Can LC Privacy Glass be specified in insulated glass units?

Accepted Answer

Yes. LC Privacy Glass can be built into insulated glass units for many projects. That gives you switchable privacy plus a higher-performance glazing package.

Question 29

Do you offer warranty coverage for LC Privacy Glass and LC Privacy Film?

Accepted Answer

Yes, both LC Privacy Glass and LC Privacy film have warranty coverage. Please go to our "Documents" page for all warranties — https://www.innovativeglasscorp.com/documents

FAQ

Frequently Asked Questions

How do I control my LC Privacy Glass?

Is LC Privacy Glass transparent with the power ON or OFF? Can it be reversed?

How clear is LC Privacy Glass when it’s switched on?

Does LC Privacy Glass come in shapes or curved configurations?

What is the maximum glass size?

Is the LC Privacy Glass technology available as a film without the glass?

Can I put LC Privacy Film on my existing windows?

Does LC Privacy Glass block UV rays?

Does Innovative Glass perform the installations?

Can LC Privacy Glass be installed in a frameless butt-jointed application?

Are LC Privacy Glass and LC Privacy Film energy efficient?

What is the operational voltage?

What is the typical lead time?

Do you offer warranty coverage for LC Privacy Glass and LC Privacy Film?

Can you use LC Privacy Glass in sliding, folding, or breakaway doors?

What happens if the power goes out?

Can LC Privacy Glass work with smart home or building automation systems?

Do you work with projects across the U.S.?

Is LC Privacy Glass suitable for both new construction and retrofit projects?

What should you send to get an accurate quote?

Do you provide shop drawings for custom projects?

How should you clean and care for LC Privacy Glass?

Can I get samples before placing an order?

Can you use LC Privacy Glass in bathrooms and shower enclosures?

Can LC Privacy Glass be used in demountable partition systems?

Can LC Privacy Glass be used in skylights and other overhead applications?

Can LC Privacy Glass be used in healthcare spaces?

Can LC Privacy Glass be specified in insulated glass units?

Do you offer warranty coverage for LC Privacy Glass and LC Privacy Film?